Terms of Service

1. Acceptance of Terms

By using our website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian. You agree to use our website only for lawful purposes and in accordance with these Terms.

2. Products & Availability

We strive to display our products as accurately as possible. However, slight variations in color, embroidery, fabric texture, or craftsmanship may occur due to photography, lighting, screen settings, and the handcrafted nature of our products.

All products are subject to availability, and we reserve the right to discontinue or modify any product without prior notice.

3. Pricing & Payment

All prices displayed on our website are listed in the applicable currency and are subject to change without prior notice.

We accept secure payments through trusted payment gateways. Orders will only be processed after successful payment authorization.

ISHA by Shobhita reserves the right to cancel any order due to pricing errors, payment issues, or suspected fraudulent activity.

4. Order Confirmation

Once your order is placed, you will receive an order confirmation via email. This confirmation does not constitute acceptance of your order.

We reserve the right to refuse or cancel any order at our discretion for reasons including product availability, pricing inaccuracies, or suspected misuse.

5. Shipping & Delivery

We aim to dispatch all orders within the estimated processing time displayed on our website.

Delivery times may vary depending on your location and courier services. While we strive to ensure timely delivery, ISHA by Shobhita cannot be held responsible for delays caused by shipping carriers, customs, weather conditions, or unforeseen circumstances.

6. Returns & Exchanges

Please refer to our Return & Refund Policy for complete details regarding eligibility, return timelines, exchanges, and refund procedures.

Returned products must be unused, unwashed, and returned in their original packaging with all tags attached.

7. Product Care

To preserve the beauty and longevity of our garments, please follow the care instructions provided with each product.

Improper washing, ironing, dry cleaning, or storage may damage the garment and will not be covered under our return or exchange policy.

8. Intellectual Property

All content available on this website—including images, product designs, logos, graphics, text, videos, and other materials—is the exclusive property of ISHA by Shobhita and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without our prior written permission.

9. User Responsibilities

When using our website, you agree not to:

  • Provide false or misleading information.
  • Attempt unauthorized access to our systems.
  • Upload harmful software or malicious code.
  • Use our content without permission.
  • Violate any applicable laws or regulations.

10. Limitation of Liability

ISHA by Shobhita shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.

Our maximum liability shall not exceed the total amount paid for the purchased product.

11. Third-Party Services

Our website may contain links to third-party websites or services for your convenience. We are not responsible for the content, policies, or practices of those third-party platforms.